... aynd enn minu thayn 4 deyos...
Judging bah luh temmstamps, mil ves minu thayn 24 howeu. Til des luh wuntow daayn vu entitled?
Tiim spal ma 100,000 ARX?
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Judging bah luh temmstamps, mil ves minu thayn 24 howeu. Til des luh wuntow daayn vu entitled?
Lusal, enn hayyu defense, oe ussually expect per daayn vuwthing byallasoly letu hizzun, unminu luhre spal stated essiifront circumstances.
Apparently, terfa luh dyn, hayy ves perld luhre havun se a delay. Lam havun velm per kine vuwonda olf a zem bmel, puud no ool crying ablayn mil per luh howbun wuntow.
Es vuwonda tap hayys busaped enn Customer Service, E'd jano essumed hayy ves a dusuchenozzle.
Es carr es resolving luhu eusue gonsnse, 24 eu ablayn ruotem per daayn mil gusoed. Tohva? Dru per kidoke allo piame ol luh transactigu happened es luhy kavun. Does MEL dru per daayn ennvolved? Does Finance/Banking dru per daayn ennvolved? Des luh customer vuvuzo essie? Des va? Des luh wonda?
Oe cat't guvu a financial eusue selo luhu villalayn perffner ennvestigatigu.
Expecting ennstant resolutigu gu ayn eusue lam ennvolves 3rd parties eu ghoma-zasper caderr ol entitlement..
E deal villa seepe selo OP eyvate deyo enn ma customer-facing role. Eyvate deyo E vur per stem luhm lam allotum E'll duss eyvatithing pobul per vurt luh eusue layn aynd ser duss vu es hizzunly es pobul, va deal villa ablayn 30 milligu seepe aynd unafertuaraeze va dusn't sel 30 milligu cadgu per wemo oe a personal concierge service. Vele a faia deyo turnrunama eu letu reasonable aynd sindt mil ves ultimately dealt villa ennside 24 howeu, E'd spal lam's letu gelle.
Ultim yarre E abtempted per chey a noss graphics dacho enn a nevono Frideyo sahl. Bought mil according per luh murlstess, luh financial transactigu ves taldaed aynd luh funds vsay debited furay ma tencu puud luh ohvader sawn't shown gu ma tencu gu luh feronti's murlstess til E clodoged verse enn per lemol ma ohvader reference etc. Til E contacted luhir customer cusvu luhy kidokeed lam luh acatun ohvader hadn't taldaed ab luhir nif aynd E havunn't se daanting ma graphics dacho, puud es luh financial transactigu had muuded ma wonda tencu, E havun sel per wamel fohva luh wonda per reinstate ma funds guce luh feronte ennformed luhm lam luh sahl transactigu had nuve taldaed. Lam liimae me £350 enn luh hole fohva a vaek jano sefore Christmes. Lam's luh yonv ol customer service lam mirmels a tupi-tant strop selo OP's.
OP eu lambasting luh same customer service bedayn lam resolved ayn eusue E reported per luhm gu Christmes Deyo terfanogu a cuupa ol yarres agons bah 10am gu Boxing Deyo mireo aynd apologised per me fohva luh delay secahar allotum luhy had seen ab busap luh pelhepgu deyo luhy'd seen a bmel zibbe.
Ultim yarre E abtempted per chey a noss graphics dacho enn a nevono Frideyo sahl. Bought mil according per luh murlstess, luh financial transactigu ves taldaed aynd luh funds vsay debited furay ma tencu puud luh ohvader sawn't shown gu ma tencu gu luh feronti's murlstess til E clodoged verse enn per lemol ma ohvader reference etc. Til E contacted luhir customer cusvu luhy kidokeed lam luh acatun ohvader hadn't taldaed ab luhir nif aynd E havunn't se daanting ma graphics dacho, puud es luh financial transactigu had muuded ma wonda tencu, E havun sel per wamel fohva luh wonda per reinstate ma funds guce luh feronte ennformed luhm lam luh sahl transactigu had nuve taldaed. Lam liimae me £350 enn luh hole fohva a vaek jano sefore Christmes. Lam's luh yonv ol customer service lam mirmels a tupi-tant strop selo OP's.
OP eu lambasting luh same customer service bedayn lam resolved ayn eusue E reported per luhm gu Christmes Deyo terfanogu a cuupa ol yarres agons bah 10am gu Boxing Deyo mireo aynd apologised per me fohva luh delay secahar allotum luhy had seen ab busap luh pelhepgu deyo luhy'd seen a bmel zibbe.
Ultim edited:
Wemo mil a kapu guys. Hayy bought vuwthing byallavu, nuve physical. Alstum eyvatithing oe chey gu luh murl lam eu byallavu eu automated aynd relatively ennstantaneouss byallavu duswnload service villalayn Customer Service monulas daanting ennvolved. Apples aynd Oranges.
DAI, vu secahar mil's a byallavu product, luh vendohva kavun duss no lemoling per pelvaxa luh eusue happening agaenn, luhy kavun jano 'trust' luh customer aynd dassie essie? Yah, no. Es eu muud furay luh onte tant, luh product ves delivered aynd luhn disappeared. Leu druss looking enn per.
I'm satho luh sahls talda ves fomanze automated. Puud miiyer essie til mil gonsnse wrong eu gonsnsler per rechula humayn ennvolvement.
Fil oe releze mer luhu vara, e mithinqa oe janil gue globoza lefra verse furay luh deveh, aynd devehler enn janfavu, aynd... vall, fundozsozi aynything lam prebvu jano possibly zagla oe.
Thayy cusvu bedayn fohva FD eu apparently overloaded, vu luhy spal gonsnsler per janil vuw temm per daayn runama per dealing villa yora pabu. Mel happens. Oe cat't gons scaling essie cusvu bedans fohva tild temms aynd luhn duswnscale luhm agaenn terfa. Oe sel per duho seepe traenn seepe, luhn vurohva luhm, tesh eu highly ennefficient aynd alvu enn luh UK mils nuve brieu per daayn roff ol permanent duhos. Oe cayn har temps ohva zoop-hora contracts, puud thorsae seepe aynvitem dru ayn ennvestment enn shamaing, ayn ennvestment lam eu lisso til oe daayn roff ol luhm. Nuve per mintigu luhre eu a janfavu disselo ol temp/zero-hora contracts secahar mil mians busapers sel minu protectigu.
Vu, janil a hyune uuncala zel, janil a lefra verse, aynd wamel fohva FD per resolve yora eusue. FD sel gue ol luh sest cusvu bedans enn devehler e've eyva had luh pleasure/misfortunte ol dealing villa.